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 Post subject: import Pro version
PostPosted: Sat Jul 21, 2018 7:16 am 

Joined: Sat Jul 21, 2018 7:12 am
Posts: 2
I upgraded to 32 bit pro 5 and cannot import embroidery files or preview them help


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 Post subject: Re: import Pro version
PostPosted: Sun Jul 22, 2018 7:41 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 393
What is the specific file format you're trying to import and what exactly happens? Are you using File>Import?

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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 Post subject: Re: import Pro version
PostPosted: Sun Jul 22, 2018 9:18 am 

Joined: Sat Jul 21, 2018 7:12 am
Posts: 2
I am trying to use file / import to import a pes file. The new version says you can import embroidery files. I uninstalled software and reinstalled and some will import and show in preview window but not many


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 Post subject: Re: import Pro version
PostPosted: Sun Jul 22, 2018 4:36 pm 

Joined: Mon May 09, 2011 7:01 am
Posts: 393
The developer of SCAL will be interested in seeing any that you cannot import. You can submit a support ticket using this link:

http://www.craftedge.com/support/support_form.php

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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