Craft Edge

Sizzix Ecal machine won't cut
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Author:  karebear1224 [ Sun May 19, 2019 9:40 pm ]
Post subject:  Sizzix Ecal machine won't cut

I have been using my machine and it has worked great till yesterday! When I went to cut some vinyl my machine makes the motions like it is cutting but it is not even touching the page. Yes it sometimes cuts out part of a letter or design but for the most part it don't cut. I replaced the blade to see if that could be an issue and cleaned the casing. It reminds me of it trying to draw something and not trying to cut. Please help any information would help. Thanks

Author:  SandyMcC [ Mon May 20, 2019 10:28 am ]
Post subject:  Re: Sizzix Ecal machine won't cut

You'll need to start a support ticket with Sizzix. It sounds like a repair issue versus a software issue. On other brands of cutters, this could indicate the head cable needs replacing. Of course, it's also important to make sure you haven't missed something obvious like making sure the blade holder is properly seated.

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