Troubleshoot Redsail

SCAL for the Sizzix eclips
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HopeRaiser
Posts: 1
Joined: Fri Jan 05, 2018 9:37 pm

Troubleshoot Redsail

Post by HopeRaiser »

I am not new to vinyl cutting but I am new to Sure Cuts A Lot and my new RedSail cutter. It was working fine for a couple prints then it started to only cut parts and just stop cutting. It seems like a USB issue but I have tried multiple machines and I am getting the same issue.
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Troubleshoot Redsail

Post by SandyMcC »

Can you try your project again and when it stops, take a photo showing the entire cutter so that I can see where the head is located when it stops. Please post that photo here.
Sandy McCauley
Owner of http://www.iloveknk.com/
Cosmo88
Posts: 2
Joined: Wed Jan 03, 2018 8:40 pm

Re: Troubleshoot Redsail

Post by Cosmo88 »

Thank you. I will open it when I get home.


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