Hello~
I just this morning updated my ecal and now its not working. I am very frustrated as I am in the middle of a custom order and I can't finish it. I've several times tried restarting the machine, restarting my laptop, unplug everything then plug it back in and it does the same thing every time. It starts up, I hit cut, the little Cut With Cutter window pops up, says "initializing" then just freezes. I cant even close out of it, it just makes that ding sound??
Anybody have any suggestions? Do I uninstall it and then reinstall??
amazingly enough it doesn't freeze up when I click the button to go to the shape shop :/
thanks for any help
Problems with ecal freezing
Re: Problems with ecal freezing
Kristi, what version did you update from to? You might be able to reinstall the older vs so you can finish your project if you still have the older version installer. CraftEdge.com has a support request form to get their help.. Sorry but that is all I can think to do tonight.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.