ECAL Update 1.017 Help!

SCAL for the Sizzix eclips
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rsmobley85
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Joined: Tue Jul 19, 2011 3:03 pm
Location: Florida
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ECAL Update 1.017 Help!

Post by rsmobley85 »

I just installed the new update 1.017 and now all my ECAL / SCUT3 files will not open. They say "Invalid" file Error.

I was able to "OPEN" a old file in the new version, and tried "Save As" with a new name. And when I close the new version and go and open the new file saved from the new version. I get the same error. "Invalid File Error"

Help. what is causing this and how can I fix it.

Thanks,
Sharon
papasue
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Joined: Sun Mar 16, 2008 2:08 pm
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Re: ECAL Update 1.017 Help!

Post by papasue »

you need to contact craftedge directly since sounds like a glitch somewhere.

http://craftedge.com/support/support_form.html

they are really fast and will have a better answer for you.

When you get it figured out please come and share as if you are having problems with the new version others will too and then more of us will have the answer.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
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rsmobley85
Posts: 22
Joined: Tue Jul 19, 2011 3:03 pm
Location: Florida
Contact:

Re: ECAL Update 1.017 Help!

Post by rsmobley85 »

Thanks, I will contact them now. And see what the issue is.

I tried downloading it again and installing it again and it did the same thing.

So I tried going back to my old version (1.013) and reinstall that and all my files now open again and I was able to cut my stencils.

Sharon
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