How do I re-insntall Ecal software ...

SCAL for the Sizzix eclips
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CraftyChic
Posts: 2
Joined: Sat May 04, 2013 12:27 pm

How do I re-insntall Ecal software ...

Post by CraftyChic »

Does anyone know how I can re-install my ecal software? I purchased it over a year ago en craftedge.com, I than had issues with my macbook and had everything wiped out a few days ago and I now have to reinstall almost everything I had ....


anyone know how I can do this?


thanks...
gj1
Posts: 4465
Joined: Mon Oct 12, 2009 5:01 am

Re: How do I re-insntall Ecal software ...

Post by gj1 »

If you did not deactivate the software prior to the computer going down, you will have to contact support.

http://craftedge.com/support/support_form.html
Or just type to
support@craftedge.com

If your on the same computer but it has been reset to factory settings, then it is like a different computer.
All of the answers are covered in the FAQ's

http://craftedge.com/support/faq/faq.html

You can re-install the program by just going to the downloads page and install and then attempt to activate it using your serial number...but if you don't have that and obviously can't get it off the program now, then you will have to contact support with the required information for them to get you set up again.

Everything you need can be found via the tabs from the Craftedge homepage
http://craftedge.com/index.html
My pictures and files are available for a limited time only.
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