Eclips Won't Cut

SCAL for the Sizzix eclips
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Soulsisterd
Posts: 196
Joined: Wed Oct 12, 2011 8:22 pm
Location: PC Widows Vista, Circut, SCAL 2.044, Inkscape 47

Eclips Won't Cut

Post by Soulsisterd »

My eclips will not cut at all. It goes through the motions, but nothing is happening. It just stopped right in the middle of a cut.
I did replace the blading thinking it was that, still no luck. It doesn't look like the blade is touching the surface. Any suggestions? :?
Thanks a bunch
Blessings SoulSisterD
mitsim
Posts: 462
Joined: Sat Nov 26, 2011 1:32 pm
Location: SoCal (Windows 7, Eclips1, ECAL 1.500, Photoshop, Illustrator

Re: Eclips Won't Cut

Post by mitsim »

You will probably need to contact Sizzix. If you can make a video (on your phone is fine) of what is happening, they will probably request to see it. If they think they can't help you through it, they'll send you a call tag, and you can send it back, and they'll send you a new one. Good luck!
Soulsisterd
Posts: 196
Joined: Wed Oct 12, 2011 8:22 pm
Location: PC Widows Vista, Circut, SCAL 2.044, Inkscape 47

Re: Eclips Won't Cut

Post by Soulsisterd »

thank you. I will do that.
Thanks a bunch
Blessings SoulSisterD
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