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 Post subject: New computer
PostPosted: Sat Nov 12, 2016 3:58 pm 

Joined: Sun Aug 07, 2016 1:44 pm
Posts: 1
Hi can anyone help me? I just got a new computer and I am trying to put my ecal 2 software on it.but I can't find my email with the serial number, also I switched from mac to windows 10 pc does that mean I have to repurchase the software?


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 Post subject: Re: New computer
PostPosted: Mon Nov 14, 2016 2:59 pm 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4321
Location: CALIFORNIA
You can retrieve your serial number here: http://craftedge.com/support/lostserial.php
But you will have to ask craftedge directly if you can have the version for windows instead of mac....

There is a support request form to connect with them on this same site.

http://craftedge.com/support/lostserial.php.

When you get an answer/solution about the machine change would you mind posting it so we all know about it?

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.9.5 Yosemite, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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 Post subject: Re: New computer
PostPosted: Mon Nov 14, 2016 5:52 pm 
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Joined: Tue Jul 05, 2011 10:34 pm
Posts: 338
The licenses for the software are designed for Windows or Mac, depending on which you choose when you purchase. We can offer discounts to allow for cross platform installations by contacting us at support@craftedge.com

For lost serial numbers, they can be retrieved here
http://craftedge.com/support/lostserial.php
only if you purchased directly from us or registered it at
http://www.craftedge.com/register after purchasing through an authorized distributor.

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- Craft Edge
http://www.craftedge.com


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