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HELP!! Print & Cut won't print registration marks!!

Posted: Sat Jun 18, 2016 12:27 pm
by jkruger
I have a Sizzix Eclips2 and the ECal full version program. I have tried everything and I can't get the registration marks to print. I have the box checked on the printer properties and also on the Ecal to print the registration marks with no luck. What am I missing?? Help!

Re: HELP!! Print & Cut won't print registration marks!!

Posted: Mon Jun 20, 2016 1:07 pm
by papasue
When you do a print preview do you see the reg marks. Ensure that you have the paper size and page orientation set correctly for your design placement on the virtual mat. If all else fails:

Contact support at craftedge directly by filling out a support request form at craftedge.com.

I hope you get it resolved soon.

Re: HELP!! Print & Cut won't print registration marks!!

Posted: Fri Jun 24, 2016 6:29 pm
by jkruger
I think I have this figured out now. It appears that if the graphic is too big, the registration marks don't show. Is that right?

Re: HELP!! Print & Cut won't print registration marks!!

Posted: Fri Jun 24, 2016 6:42 pm
by papasue
I believe so, the paper size you specify is important too it must be larger than the design, enough so for the reg marks to show. Also where you've placed your design on the virtual mat...not too close to the edges.

Share your results if you will please.