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PostPosted: Sun Feb 04, 2018 3:44 pm 

Joined: Sun Feb 04, 2018 12:19 pm
Posts: 2
Sandy McCauley helped me understand this problem and noted that it's been there quite a while -
KNK Zing will lock up when images/items to be cut are outside the cutting range.
Please add a pop-up message that says "cut items located outside cutting range. Are you sure?" (or something similar).
Thanks.


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PostPosted: Mon Feb 05, 2018 6:12 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 420
Just to clarify, I didn't mean to imply that it was a problem or any kind of a bug. In my email I said that it's a common issue with new users and part of the learning process. I've worked with a number of different cutting programs over the years with higher-functioning cutters and none of them would indicate ahead of cutting if your settings were going to send the cutting head out of range for the particular model of cutter you were using. It would be nice if that were a feature in SCAL but wouldn't work with all models of even KNK's because SCAL doesn't always "know" where the user has set the origin before cutting.

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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