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PostPosted: Wed Dec 04, 2019 3:55 pm 

Joined: Wed Dec 04, 2019 3:40 pm
Posts: 2
I purchased SCAL 5 thinking it would help me import svg files into Cricut Design Space. However, I am still getting the message that the files are an unsupported file type. Can someone please enlighten me about usage with Design Studio. I did check the little box that says "Design Space" compatible.


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PostPosted: Thu Dec 05, 2019 5:41 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 778
Most likely, you are trying to open a SCUT file instead of an SVG file into Design Space. This is a common mistake by new Cricut owners who have bought SCAL. So, when you have a design in SCAL that you want to import into Design Space, go to File>Export and name the file. In the second window after that, mark the Design Space option. Then that is the file you will want to import into Design Space.

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Sandy McCauley
Owner of http://www.iloveknk.com/


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PostPosted: Thu Dec 05, 2019 1:03 pm 

Joined: Wed Dec 04, 2019 3:40 pm
Posts: 2
Actually, I was careful to load the image as an svg. I guess I'll have to call Cricut support.


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PostPosted: Fri Dec 06, 2019 10:46 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 778
If you want me to see if the SVG imports into DS, I'm happy to test it. Just email the file to me at smccauley45@cox.net. Also submit the original SCUT version, as well, so I can see if there's a reason for it to not be accepted by DS. My email is smccauley45@cox.net.

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Sandy McCauley
Owner of http://www.iloveknk.com/


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