Stalling Issues

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HummingbirdGirl
Posts: 2
Joined: Wed Sep 25, 2019 6:32 am

Stalling Issues

Post by HummingbirdGirl »

I purchased and downloaded the SCAL2, once I activated it and went back into it to use it a lot of the fonts I originally saw are no longer available. Does the different operating systems affect that? Also the program seems to stall or freeze up if you will why I am in the middle of a project then I have to exit the program and start again. :( :( :( :(
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Stalling Issues

Post by SandyMcC »

SCAL uses whatever fonts you have installed on your computer at the time. Regarding the program stalling/freezing, that can sometimes happen based on a particular function you're attempting to use. Sometimes the software just needs time to process. Other times, something you're attempting to do isn't meant to work that way. For example, I've seen users try to apply a function to a raster image (JPG) versus realizing it only works on vector shapes. The next time it happens, provide details AND screenshots on exactly what you were doing that caused it to happen and I can test it myself or just explain.
Sandy McCauley
Owner of http://www.iloveknk.com/
HummingbirdGirl
Posts: 2
Joined: Wed Sep 25, 2019 6:32 am

Re: Stalling Issues

Post by HummingbirdGirl »

I'm not trying it with any jpeg or anything like that it's just with the font's on there trying to see them and all that. But I now understand the issue with the the program using the font's that are installed.
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Stalling Issues

Post by SandyMcC »

For sure I've had SCAL lock up when I tried to use Text>Font Preview and look at a LOT at one time and scroll too fast.
Sandy McCauley
Owner of http://www.iloveknk.com/
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