Not recived activation code or confirmation email

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Brenda_broo
Posts: 2
Joined: Wed Mar 20, 2019 5:30 am

Not recived activation code or confirmation email

Post by Brenda_broo »

I have purchased the Sure Cuts A Lot v5 bit I have not received a activation coat or a confirmation email even the payment has been accepted. I tried to email product support but none of the emails work. not happy.
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Not recived activation code or confirmation email

Post by SandyMcC »

Hi Brenda,

I'll do my best to help you figure this out. A few questions first:

(1) What was the exact web site link you used for ordering. There are a number of different SCAL5 dealers so it helps to know, for sure, where it was bought.

(2) Did you receive any kind of receipt after ordering via email?

(3) Did you check your Spam/Junk folder?
Sandy McCauley
Owner of http://www.iloveknk.com/
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