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Blade Carriage not coming down - KNK Zing

Posted: Sun Mar 03, 2019 8:55 am
by Mass
Greetings,

I am new to this forum, trying to solve an issue with the blade carriage on my KNK Zing not traveling up and down. I am testing with a pen, the cutter travels the intended cut path but does not go up and down as intended. If anyone has any suggestions for trouble shooting this please let me know.

I am using a Mac computer.

Thank you!

Re: Blade Carriage not coming down - KNK Zing

Posted: Mon Mar 04, 2019 6:38 am
by SandyMcC
Most likely, you need to replace the head cable. You can purchase a replacement at this link:

https://knkusa.com/product/zingzing-air-head-cable/

Then the instructions are here:

https://www.iloveknk.com/Support/Tutori ... cement.pdf

Re: Blade Carriage not coming down - KNK Zing

Posted: Tue Mar 05, 2019 4:44 am
by Mass
Thank you for your reply SandyMcC,

I hope this isn't a case but, I am relieved we can get parts for the machine. Do you think this would be something that would suddenly fail or would show some signs prior? Has anyone replaced a head cable on a Zing before?

Re: Blade Carriage not coming down - KNK Zing

Posted: Tue Mar 05, 2019 7:52 am
by SandyMcC
It's definitely one of the more common replacements needed.