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SCAL 4 cutting problem

Posted: Wed Oct 03, 2018 2:30 pm
by spokanenative
I have been SCAL 4 with a graphtec cutter for almost 2 years now with no problems. It looks like after an update to SCAL 4 just a couple weeks ago something has gone wrong. Now often when a send a cut to the cutter everything is shifted to one side or another just a small amout and it falls outside of the cutting area so the edges do not get cut. The attached image shows where the cut stopped, skipped a short distance and started cutting again. This normally happens if the file is larger then the cut area of the material but in my case it is smaller. I have contacted support about this almost 2 weeks ago with no reply yet. Has anyone else had this problem?

Re: SCAL 4 cutting problem

Posted: Thu Oct 04, 2018 8:06 am
by SandyMcC
Can you post screenshots of your main window with the shape(s) and then the Cut Settings window?

Re: SCAL 4 cutting problem

Posted: Thu Oct 04, 2018 12:21 pm
by spokanenative
Here are the pictures.

Re: SCAL 4 cutting problem

Posted: Thu Oct 04, 2018 12:39 pm
by spokanenative
Here is something interesting. I had the install file for 4.069. I uninstalled 4.075 and installed 4.069 and have had no problems with my cuts. The problem started after one of the last updates. I sure looks like a software issue.

Re: SCAL 4 cutting problem

Posted: Fri Oct 05, 2018 7:02 am
by SandyMcC
I'll get this reported to the developer of SCAL.