SCAL 4 cutting problem

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spokanenative
Posts: 3
Joined: Wed Oct 03, 2018 1:49 pm

SCAL 4 cutting problem

Post by spokanenative »

I have been SCAL 4 with a graphtec cutter for almost 2 years now with no problems. It looks like after an update to SCAL 4 just a couple weeks ago something has gone wrong. Now often when a send a cut to the cutter everything is shifted to one side or another just a small amout and it falls outside of the cutting area so the edges do not get cut. The attached image shows where the cut stopped, skipped a short distance and started cutting again. This normally happens if the file is larger then the cut area of the material but in my case it is smaller. I have contacted support about this almost 2 weeks ago with no reply yet. Has anyone else had this problem?
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SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: SCAL 4 cutting problem

Post by SandyMcC »

Can you post screenshots of your main window with the shape(s) and then the Cut Settings window?
Sandy McCauley
Owner of http://www.iloveknk.com/
spokanenative
Posts: 3
Joined: Wed Oct 03, 2018 1:49 pm

Re: SCAL 4 cutting problem

Post by spokanenative »

Here are the pictures.
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Last edited by spokanenative on Fri Oct 05, 2018 6:11 am, edited 1 time in total.
spokanenative
Posts: 3
Joined: Wed Oct 03, 2018 1:49 pm

Re: SCAL 4 cutting problem

Post by spokanenative »

Here is something interesting. I had the install file for 4.069. I uninstalled 4.075 and installed 4.069 and have had no problems with my cuts. The problem started after one of the last updates. I sure looks like a software issue.
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: SCAL 4 cutting problem

Post by SandyMcC »

I'll get this reported to the developer of SCAL.
Sandy McCauley
Owner of http://www.iloveknk.com/
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