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ecal only running in "Demo Mode"

Posted: Wed Oct 03, 2018 3:53 am
by Jelarkin
I purchased a eclips machine back in 2014, never had a issue with it until yesterday. Opened the app and saw the message "ecal will run in "Demo Mode " until the software is activated with a valid serial number ". Unable to locate said number so purchased new license and upgraded to ecal2. Entered new number but still in Demo mode. tried to activated manually but need activation code which I do not have ! Have contacted craft edge via email but no reply as yet. Has anyone else had this issue ? I upgraded to a new MacBook a few weeks ago, but have changed MacBooks before with no issues. Any help would be welcome