Craft Edge

Sure Cuts A Lot Forum
It is currently Fri Oct 19, 2018 12:09 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Sun Sep 16, 2018 2:09 am 

Joined: Tue May 12, 2015 4:15 am
Posts: 29
Location: Booischot BELGIUM
Hi friends, since I have a new PC desktop , My SCAL4 pro, many times he crashed, especialy when I use the pen-tool to draw lines.
My PC = Windows 10 home edition, 64 bits. RAM = 16 Gb. Who can help me?
Thanks in advance.
Snijderke


Top
 Profile  
 
PostPosted: Sun Sep 16, 2018 6:08 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 414
I know some users have issues if they have a Windows computer that is set to power off USB connections after a certain time period. I have a video showing how to turn if off:

http://www.iloveknk.com/FreeVideos/Support/ (4th one down: Changing USB Power Saving Options)

If that's not the issue, then please start a support ticket with Craft Edge: http://www.craftedge.com/support/support_form.php

_________________
Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


Top
 Profile  
 
PostPosted: Wed Oct 17, 2018 3:38 am 

Joined: Wed Oct 17, 2018 3:29 am
Posts: 1
I am using Office 365 on my PC. I was using the windows 7 it works fine but the issues happen when I try to use the programson windows 10. But the issue is that i am able to open the Word, Excel, PowerPoint, Outlook etc, but when i try to click on a document to work on i have an error message comes up saying "Microsoft Excel/Word/etc has stopped working". i visit MS Office 365 Support for the solution. But the issue does not remove completely. please suggest the solution.


Top
 Profile  
 
PostPosted: Wed Oct 17, 2018 8:42 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 414
This forum is specifically for a software program called Sure Cuts A Lot. Support for Microsoft Office issues would best be sought at a Microsoft Office forum. Good luck!

_________________
Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 8 hours


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group