Craft Edge

Sure Cuts A Lot Forum
It is currently Sun Jun 24, 2018 8:20 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 22 posts ]  Go to page 1, 2, 3  Next
Author Message
 Post subject: Please update SCAL4
PostPosted: Mon Mar 05, 2018 2:14 am 

Joined: Sat May 20, 2017 7:36 am
Posts: 16
Hi

I have had a SilverBullet cutter and the SCAL4 software installed for a year or so.
If you consider doing an update of SCAL4, please consider:

1. Either remove "Check for new version" button or even better... actually let it check for a new version ;)
2. The "About SCAL4" menu option really should be the last option in the menu - not the first!
3. The scrollbars look and behave like Windows 3.0! The "new" way scrollbars usually look and behave was updated 25 years ago, so now may be the time to update yours.
4. Zoom with Alt-mousewheel is jumpy and not precise.
5. I think that panning with mousewheel is too slow. Maybe you could add an option to make it faster.
6. The way presets work in the cutter dialog is still not working properly. Installed newest 4.063 yesterday and made it crash within 20 seconds! :shock:
7. Sometimes objects move without being touched and undo isn't possible. Only solution is to close and re-open drawing. Maybe you should look into that.
8. It would be nice to have be able to use different papersizes on each page, please consider.

All the best...


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 7:57 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 324
Hi Qbrix,

I suggest you post this to the Wishlist section of the forum so that the developer is more likely to see it when he's checking for suggestions from SCAL owners.

You mentioned you installed the latest version of SCAL4 yesterday and you said it's 4.063. However, I'm running 4.069 which I downloaded from the Downloads page at least 3 weeks ago. Just making sure that was a typo.

When I pan, I hold down the Spacebar and drag my mouse. Try that... it's how I've always done it.

Numbers 6 and 7 are not anything I've ever experienced and I'm providing support for a few hundred KNK owners (maybe more) who are now using SCAL and they've not reported these issues with the Presets or with objects moving. And trust me... they bring EVERYTHING to me. lol So, I'm really curious about these two things that you're having problems with. One thing I've learned when needing to get bugs addressed with the developer of SCAL is to make quick videos so that he can see the exact steps I'm using to make something happen. If you could do that, I know it would be very helpful to him.

Number 8 is something I would certainly love to have, as well! I always prefer to set my mat to letter size for PNC and then my other pages set to whatever cardstock size I'll be using for cutting. I've never gotten into the Cutting Mat matching my actual mat. So, I just keep changing the mat size, as needed, before cutting. But it would be really nice to have different mat sizes on different pages.

_________________
Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 8:16 am 

Joined: Sat May 20, 2017 7:36 am
Posts: 16
Hi Sandy

Thank you for your fast reply.
- 4.063 was a typo, it is of course 4.069
- Thank you for the spacebar-drag tip. It's funny that it makes a noise though? (A windows "ding" sound)
- I will make a small video showing the problems with 6 and 7. I have reported issue 6 before, but it still doesn't work. I saw issue 7 twice within 10 minutes yesterday, and I'm confident that I can reproduce it.

Thank you again :)
Jorgen


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 11:52 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 324
You're welcome!

Weird about the ding noise... my Windows 10 computer doesn't do that. Hmm....

_________________
Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 11:57 am 

Joined: Sat May 20, 2017 7:36 am
Posts: 16
Yes, it's weird.
I am actually doing some screendump videos right now. Where du you suggest I upload them?

Jorgen


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 1:06 pm 

Joined: Sat May 20, 2017 7:36 am
Posts: 16
I have created 3 videos showing the described problems:
I hope my voice in the videos is understandable :|

Video of a SCAL4 crash:
https://youtu.be/-6i6T-tJo5g

Video of objects moving around without reason:
https://youtu.be/-hZRQ-9ENRg

Video of annoying Windows sound when pressing spacebar to pan/drag:
https://youtu.be/pbzIFUnucGM

I will also post this in the "Wishlist" as you suggested and hope it will reach the right people... :)

All the best
Jorgen


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 1:37 pm 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4397
Location: CALIFORNIA
My two cents worth...CraftEdge staff rarely monitor this forum, but they do answer emails. I'd send all you have to support@craftedge.com. Please come back and let us know how you do and what the answers are :)

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 2:02 pm 

Joined: Sat May 20, 2017 7:36 am
Posts: 16
Hi Susan

Thank you for the information. I will consider sending an email.


Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 4:40 pm 

Joined: Wed Oct 25, 2017 6:11 am
Posts: 14
Remove sound in Control Panel/Sounds

You can even select or create a profile setting "No Sounds" as displayed in picture as it is my setting on my machine


Attachments:
File comment: Control Panel - Sound Settings
no sounds.png
no sounds.png [ 472.77 KiB | Viewed 466 times ]
Top
 Profile  
 
 Post subject: Re: Please update SCAL4
PostPosted: Mon Mar 05, 2018 4:47 pm 

Joined: Wed Oct 25, 2017 6:11 am
Posts: 14
Qbrix wrote:
Hi

I have had a SilverBullet cutter and the SCAL4 software installed for a year or so.
If you consider doing an update of SCAL4, please consider:


6. The way presets work in the cutter dialog is still not working properly. Installed newest 4.063 yesterday and made it crash within 20 seconds! :shock:
7. Sometimes objects move without being touched and undo isn't possible. Only solution is to close and re-open drawing. Maybe you should look into that.



#6 - I too had the same problem Update the software manually and click to download it. Whats listed is 4.068 but the download is 4.069 It is fixed

#7- I noticed in your video you clicked to resize but you never COMMITTED the setting by hitting enter. You entered a size then right away clicked on a new layer. Once setting a size, click enter and that should solve that issue


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 22 posts ]  Go to page 1, 2, 3  Next

All times are UTC - 8 hours


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group