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 Post subject: Upgrading to SCAL 4
PostPosted: Sat Jan 27, 2018 8:36 am 

Joined: Sun Oct 13, 2013 9:43 am
Posts: 2
Hi,
I have awful problems with SCAL 3 shutting down when I am printing - I use Mac OS High Sierra 10.13.1 so if I upgrade to SCAL 4 which supports Macintosh OSX 10.6 - 10.12 (Mac) will I have the same problems as it is not supported?
Thank you very much.
Gayle


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 Post subject: Re: Upgrading to SCAL 4
PostPosted: Sat Jan 27, 2018 10:07 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4397
Location: CALIFORNIA
What printer are you using? Insure that it is up to date as well.

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Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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 Post subject: Re: Upgrading to SCAL 4
PostPosted: Sun Mar 11, 2018 7:49 pm 

Joined: Sun Mar 11, 2018 7:40 pm
Posts: 4
I have Mac OS High Sierra 10.13.1 and for some reason I am having trouble saving files. It says "unable to write project file. (0)" If I just click save project, it says, "unable to write project file (-1073774800)" However, in both instances it does put the file in my folder, but when I try to reopen that file it says, "Unable to read the project file. The project file may be invalid or corrupt." SO FRUSTRATING!

I don't know if it because I have updated to High Sierra, but I do know that the problem didn't begin until I updated. :?: :?: :?:


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 Post subject: Re: Upgrading to SCAL 4
PostPosted: Mon Mar 12, 2018 3:35 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 336
What version of SCAL4 are you currently running?

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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 Post subject: Re: Upgrading to SCAL 4
PostPosted: Mon Mar 12, 2018 9:48 am 

Joined: Sun Mar 11, 2018 7:40 pm
Posts: 4
I went to the download section to see if I had the current update and according to the information listed about SCAL 4, I had that latest version, but I went ahead and downloaded it anyway and still on the information page after the download, it showed the same version I already had, but I decided to install it. Now my SCAL says 4.069. I can't remember what the version was before, but that did fix the problem. I can now save my files again. YAY!!

It was just a little confusion because the new version had the wrong numbers. It did not say 4.069 and it also said it only supports Macintosh OSX 10.6 - 10.12, which I have Mac OS High Sierra 10.13.1. However, it is fixed for now. Hopefully I won't run into any other problems.


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