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moved SCAL2 to another computer and have questions
Posted: Fri Dec 22, 2017 6:29 pm
by mikewozowski
when i try to cut something, it gets hung up on the initilazing phase. is there something i need to do?
i have been using SCAL2 on my old computer for years, but it would be easier if i could use it on my new computer. i can use it for design and stuff, but i can't get it to cut.
any ideas?
thanks!
Re: moved SCAL2 to another computer and have questions
Posted: Sat Dec 23, 2017 4:37 am
by SandyMcC
Did you install the driver for your cutter onto this new computer?
Re: moved SCAL2 to another computer and have questions
Posted: Sat Dec 23, 2017 7:42 am
by mikewozowski
no, probably not. i watched a youtube video on how to do it, but i wasn't able to follow the directions.
Re: moved SCAL2 to another computer and have questions
Posted: Fri Dec 29, 2017 6:42 pm
by mikewozowski
ok, i went to the craftedge site and downloaded the 2.4.2 usb driver package. installed it. tried it and the same thing happened. any other ideas or things i can check to see if i did it right or have what i need?
thank you for your help.
Re: moved SCAL2 to another computer and have questions
Posted: Fri Dec 29, 2017 9:44 pm
by SandyMcC
It's not easy to know what to say without verification of which cutter you even own. Or which operating system you're using on your computer. Maybe provide a lot more information and someone can give you better suggestions. I only use SCAL4 myself, but since this is tied to the driver, it should be more about the cutter and computer bands/models.