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send for cutting but is not cutting

Posted: Fri Sep 22, 2017 8:11 pm
by snoop
Hi, I was cutting a design. The PC said : cutting data was send to computer". Cutter is not starting but on cutter says "Cutting", but nothing moves. No one touch on the cutter was re-acting by pressing it. I tried with less images/texts than it was working.
I had to stop the cutter by switching -off the voltage.
I work with sure cuts a lot 4 . Windows 10 version on laptop :cry:
I have the question: is the cutter fault, or the data transfer from the computer (via USB).
Who can help me?

Re: send for cutting but is not cutting

Posted: Tue Sep 26, 2017 7:50 am
by SandyMcC
You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)

Re: send for cutting but is not cutting

Posted: Tue Sep 26, 2017 7:24 pm
by snoop
SandyMcC wrote:You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)
Ay, i forgot...its the gcc i - Craft cutter 1.5 month old only

Re: send for cutting but is not cutting

Posted: Wed Sep 27, 2017 7:23 am
by SandyMcC
Since I don't know the GCC cutters, I can't help. :( But I see you found the other thread. Good luck!