send for cutting but is not cutting

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snoop
Posts: 4
Joined: Fri Sep 22, 2017 7:58 pm

send for cutting but is not cutting

Post by snoop »

Hi, I was cutting a design. The PC said : cutting data was send to computer". Cutter is not starting but on cutter says "Cutting", but nothing moves. No one touch on the cutter was re-acting by pressing it. I tried with less images/texts than it was working.
I had to stop the cutter by switching -off the voltage.
I work with sure cuts a lot 4 . Windows 10 version on laptop :cry:
I have the question: is the cutter fault, or the data transfer from the computer (via USB).
Who can help me?
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: send for cutting but is not cutting

Post by SandyMcC »

You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)
Sandy McCauley
Owner of http://www.iloveknk.com/
snoop
Posts: 4
Joined: Fri Sep 22, 2017 7:58 pm

Re: send for cutting but is not cutting

Post by snoop »

SandyMcC wrote:You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)
Ay, i forgot...its the gcc i - Craft cutter 1.5 month old only
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: send for cutting but is not cutting

Post by SandyMcC »

Since I don't know the GCC cutters, I can't help. :( But I see you found the other thread. Good luck!
Sandy McCauley
Owner of http://www.iloveknk.com/
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