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Sure Cuts A Lot Forum
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PostPosted: Fri Sep 22, 2017 8:11 pm 

Joined: Fri Sep 22, 2017 7:58 pm
Posts: 4
Hi, I was cutting a design. The PC said : cutting data was send to computer". Cutter is not starting but on cutter says "Cutting", but nothing moves. No one touch on the cutter was re-acting by pressing it. I tried with less images/texts than it was working.
I had to stop the cutter by switching -off the voltage.
I work with sure cuts a lot 4 . Windows 10 version on laptop :cry:
I have the question: is the cutter fault, or the data transfer from the computer (via USB).
Who can help me?


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PostPosted: Tue Sep 26, 2017 7:50 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 185
You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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PostPosted: Tue Sep 26, 2017 7:24 pm 

Joined: Fri Sep 22, 2017 7:58 pm
Posts: 4
SandyMcC wrote:
You're more likely to get a response if you mention what cutter (brand and model) you own. Then hopefully one of the members here who owns the same cutter might have some suggestions. :)


Ay, i forgot...its the gcc i - Craft cutter 1.5 month old only


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PostPosted: Wed Sep 27, 2017 7:23 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 185
Since I don't know the GCC cutters, I can't help. :( But I see you found the other thread. Good luck!

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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