Program Problems - Help needed asap

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baddoggraphix
Posts: 3
Joined: Mon Nov 14, 2016 2:14 pm

Program Problems - Help needed asap

Post by baddoggraphix »

I use SCAL 4 Pro. About halfway through a project my program just stops. I ended up having to Ctrl, Alt, Del to close the program and then restart. What can I do to fix? I have Win 10.

Sandy Hubbard
papasue
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Re: Program Problems - Help needed asap

Post by papasue »

Go to craftedge.com and fill out a support request as craftedge rarely visits here. When u get the fix we'd like to know how to fix as well
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
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SandyMcC
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Joined: Mon May 09, 2011 7:01 am

Re: Program Problems - Help needed asap

Post by SandyMcC »

What cutter are you using and how are you connected to it from SCAL?
Sandy McCauley
Owner of http://www.iloveknk.com/
baddoggraphix
Posts: 3
Joined: Mon Nov 14, 2016 2:14 pm

Re: Program Problems - Help needed asap

Post by baddoggraphix »

papasue wrote:Go to craftedge.com and fill out a support request as craftedge rarely visits here. When u get the fix we'd like to know how to fix as well
all they told me was to make sure the driver was downloaded...well it does cut until approx until halfway, so apparently I have the driver, lol. I have been using it for over a year and it just started do this.
baddoggraphix
Posts: 3
Joined: Mon Nov 14, 2016 2:14 pm

Re: Program Problems - Help needed asap

Post by baddoggraphix »

SandyMcC wrote:What cutter are you using and how are you connected to it from SCAL?
I am using an MH cutter connected by printer cord.
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