Error Message

[AuntBeepBeep]

I have had SCAL for about 4 months and have enjoyed it cutting with my Expression. I recently bought DS and have activated it. Ever since, when I try to cut with SCAL, it comes up with the message "an error occurred while trying to cut". I searched for a related thread, but couldn't find one. All of my cords are plugged up correctly and my Cricut is on. Everything is the same, except now I have the full DS. Do I need to uninstall and reinstall SCAL? Can someone help me? DS cuts just fine, btw.
TIA,
Vicki

[hope9811]

I've heard the the newest version of DS was going to "block" SCAL. I don't know if that has come out yet, but if it has, then that could be your problem....

Heidi

[Tingha Treasures]

Hi
Check you have the latest version of SCAL.
What firmware does you Cricut now say when you turn it on?

[AuntBeepBeep]

It's suppose to be the new DS Pro that is speculated to block SCAL again...and I just have the regular one. My SCAL version is 1.016 and DS is 2.1.
Thanks!

[Buggy10]

Where did you get version 1.016 for SCAL? I have only seen v 1.015.

[Tingha Treasures]

if you open your SCAL and check the opening screen it will say 1.016

[AuntBeepBeep]

So, I have the current versions of both? I tried everything today to get SCAL to work, but nothing happens once I click 'cut'. I still get the same message. I'm heartbroken with SCAL.

[raewyn64]

My DS is running version 2.3 which is the version that came out around Christmas time I think.
I don't know if that might be your problem but try re-installing the updated version of DS from http://www.cricut.com/cds/Update.aspx and see if you have any luck.
Version 2.3 is safe with SCAL.
Raewyn

[AuntBeepBeep]

I'll need to look into that.

[raewyn64]

fingers crossed for you