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Cut/copy/paste grayed out in drop down box

Posted: Fri Mar 24, 2017 7:07 pm
by bunnyhop24
Has anyone else experienced a problem with cut/copy/paste options being grayed out in the drop down box? I can only access these options when I go up to the edit button on the toolbar at the top. They are there when I right click, but are grayed out. It doesn't always happen, but I'd say 75% of the time. I'm using SCAL 4.

Re: Cut/copy/paste grayed out in drop down box

Posted: Mon Mar 27, 2017 8:26 am
by papasue
Sorry, the only time I've seen this is when I import a .jpg or png and do not use trace to make it a scal file.

Can you post the file of the one that is not working?

Re: Cut/copy/paste grayed out in drop down box

Posted: Mon Apr 10, 2017 5:00 am
by bunnyhop24
It's when I open an SCAL2 file in SCAL4, even after I edit and save it as a SCAL4 file.

Re: Cut/copy/paste grayed out in drop down box

Posted: Tue Apr 11, 2017 10:17 am
by papasue
hmmmm. you might consider opening a support request to craftedge and see if they can track down the problem.

http://www.craftedge.com/support/support.html