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Getting stuck in Preview mode HELP PLEASE!

Posted: Fri Feb 24, 2017 2:16 pm
by newbiecat
Hi
I have updated to 4.058 and beginning to wish I hadn't - every time I select preview - and I use it a lot - I cannot get out of the preview and continue working - the only solution is to close down the program

Please can someone tell me how to solve this

thanks
newbiecat

Re: Getting stuck in Preview mode HELP PLEASE!

Posted: Sat Feb 25, 2017 11:52 am
by SandyMcC
Two things: The latest download should actually be 4.059 even though the site says 4.058. So maybe upgrade again.

If it's still happening, can you do a quick test whereby you only have say a single shape... like something from the Basic Shapes in the Library. Can you click on Done and close the Preview with success? I guess what I'm wondering if if there's something different about the file or files that are hanging up Preview. Also, which version are you using ? Mac or PC and Pro or regular?

Re: Getting stuck in Preview mode HELP PLEASE!

Posted: Mon Aug 28, 2017 9:32 am
by withomp14
This is happening to me also. not any one certain shape or font. If I hit undo, it frees up program but undoes the weld. I have the last update and computer is sufficient.

I have version 4.063 of sure cuts a lot. Also win 10 on PC.

Re: Getting stuck in Preview mode HELP PLEASE!

Posted: Mon Aug 28, 2017 12:51 pm
by SandyMcC
PC or Mac? What operating system version?

Re: Getting stuck in Preview mode HELP PLEASE!

Posted: Thu Oct 26, 2017 6:55 pm
by jtwthird
Has anyone come up with a solution to this problem. SCAL 4 is doing the same thing to me now that I got a new computer and downloaded 4.063 windows 10.