Hi, I was cutting a design. The PC said : cutting data was send to computer". Cutter started, but after a few seconds, after cut a few lines, he stops: display on cutter says "Cutting", but nothing moved no more. No one touch on the cutter was re-acting by pressing it.
I had to stop the cutter by switching -off the voltage.
I work with sure cuts a lot 4 .
I have the question: is the cutter fault, or the data transfer from the computer (via USB).
Who can help me?
GCC iCraft cutter
Re: GCC iCraft cutter
Best help will come from craftedge.com directly. Visit the craftedge site and fill out the support request form. Be sure to include which vs of the PC software are you using?
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
Re: GCC iCraft cutter
We have the same issue. No response from the cutter, it does not start cutting but it display on the machine's screen the word "cutting".
Im using SCAL 4 on my Windows 10 PC. What OS are you using?
Im using SCAL 4 on my Windows 10 PC. What OS are you using?
Re: GCC iCraft cutter
I am using Windows 7 home premium.dawn12789 wrote:We have the same issue. No response from the cutter, it does not start cutting but it display on the machine's screen the word "cutting".
Im using SCAL 4 on my Windows 10 PC. What OS are you using?
Re: GCC iCraft cutter
i have the same issue any help???
Re: GCC iCraft cutter
Hi, I changed my USB-cable trough one "High quality USB data-cable". After that, I no more in troubles. I hope it solves also your problem.snoop wrote:i have the same issue any help???
Re: GCC iCraft cutter
dawn12789 wrote:We have the same issue. No response from the cutter, it does not start cutting but it display on the machine's screen the word "cutting".
Im using SCAL 4 on my Windows 10 PC. What OS are you using?
Re: GCC iCraft cutter
snoop wrote:dawn12789 wrote:We have the same issue. No response from the cutter, it does not start cutting but it display on the machine's screen the word "cutting".
Im using SCAL 4 on my Windows 10 PC. What OS are you using?