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PostPosted: Tue Aug 13, 2019 4:36 am 

Joined: Mon Mar 25, 2019 2:47 am
Posts: 3
on Library. :*(

Hi friends,
I had everything fine with SCAL5 making customer products etc...til one day it just wouldn't get passed the "loading library" part. I don't understand it.

Sorry to bother,
Ken


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PostPosted: Tue Aug 13, 2019 7:27 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 635
Are you on a PC or a Mac? What O/S? And did you install into the default folder that popped up during installation or did you change that to somewhere else?

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Sandy McCauley
Owner of http://www.iloveknk.com/


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PostPosted: Tue Aug 13, 2019 10:45 am 

Joined: Mon Mar 25, 2019 2:47 am
Posts: 3
Hi Sandy,
Windows OS 10
I did change the folder name to something else ...then downloaded and installed it again. Same thing keeps happening, the library stays on the desktop.

Sincerely,
Ken


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PostPosted: Wed Aug 14, 2019 6:39 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 635
Here's what you need to try next. Close SCAL and open Windows Explorer. Go to your Documents>Craft Edge folder and copy/paste the following 2 folders to a different location as a backup: My Designs and My Projects. Then delete any files inside those two folders and try reopening SCAL. If it's fine now, then you know it was one of the files inside one of those two folders. You can try re-adding them based on date.... most likely it's a newer file that triggered this.

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Sandy McCauley
Owner of http://www.iloveknk.com/


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