Craft Edge

Sure Cuts A Lot Forum
It is currently Tue Nov 21, 2017 5:53 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Deactivate?
PostPosted: Sat Jul 23, 2016 3:30 pm 

Joined: Fri Jul 22, 2016 10:44 am
Posts: 4
Hi guys. I'm running SCAL2 on a MacBook Pro running OS 10.5.8. I was able to run the program just fine for years and recently it's started crashing the program while I'm designing. I can return to only the current page I'm working on but the rest of my project is gone. When I go back to it, I can click and do a few things and it crashes again. In an attempt to fix it, I trashed the program, emptied the trash, shut down/restart, reset the pram, reset my serial number, redownloaded and reinstalled the program. The new program will not open and I keep getting the crash message. I did not deactivate it before deleting the program. Any ideas of what to do? I emailed support and haven't heard back yet. :( I'm lost without my SCAL! Thanks!


Top
 Profile  
 
 Post subject: Re: Deactivate?
PostPosted: Mon Jul 25, 2016 7:51 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4385
Location: CALIFORNIA
I use scal2 on my Mac, same version without crashing but a little flakey at times.

Consider upgrading to scal4, you can have both programs in your apps folder. Create in scal4 and send to scal2 to cut.

Let us know if this works!

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


Top
 Profile  
 
 Post subject: Re: Deactivate?
PostPosted: Mon Jul 25, 2016 3:22 pm 

Joined: Fri Jul 22, 2016 10:44 am
Posts: 4
I don't think I can run SCAL4 on my mac. It's only running 10.5.8

SCAL 2 has been super flaky on me for the past 6 months at least. Annoying at first but it started crashing every 3 clicks of the mouse!


Top
 Profile  
 
 Post subject: Re: Deactivate?
PostPosted: Mon Jul 25, 2016 7:36 pm 

Joined: Fri Jul 22, 2016 10:44 am
Posts: 4
Craftedge customer service is awesome! Problem solved and my cutter is back in business. :). Thank you!


Top
 Profile  
 
 Post subject: Re: Deactivate?
PostPosted: Sun Jul 31, 2016 11:44 am 

Joined: Sun Jul 31, 2016 11:36 am
Posts: 2
How about posting the solution so that everyone can benefit....just a suggestion. :D


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 8 hours


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group