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Help

Posted: Sat Jan 30, 2016 10:21 pm
by BamVam
Hello everyone need you guys help. Can anyone tell me how to get my gcc expert 24 ii cutter to cut in my sure cuts a lot 4 or 3. It recognize my cutter and everything but I don't get the option to test cut and when I hit cut it says make sure your cutter is turned on and make sure it is connected and some other stuff that is already working everything its telling me to do is already done the damn thing just keeps bringing the message up and it won't cut can someone help me out thanks

Re: Help

Posted: Sun Jan 31, 2016 12:47 pm
by papasue
You need to fill out a support request with craftedge directly. You will find the form on craftedge.com.
They will for sure help you figure out the problem.