Craft Edge

hello, I started using software Sure cut of lot 4 for Cutte me but I have a problem, every time you want to cut vri an element before cutting contour cutter makes two lines and does not understand why we sought information everywhere how can I fix it again, but I could not find anything, you do not know what could be the problem?

Hi, Did you download and register your scal version with craftedge? This happens if you are trying to use a copy not registered to you. Do you have a serial number for your copy of scal?