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 Post subject: Version 4.075 Issue
PostPosted: Mon Mar 11, 2019 2:59 pm 

Joined: Wed Oct 26, 2016 3:06 pm
Posts: 1
Hi,

I updated to version 4.075 on my Mac OS 10.13.6. When I send a file to the silver bullet it is printing all erratic. Can someone help to resolve this issue. I have tried turning computer on/off and also the silver bullet. But nothing seems o fix the problem.


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File comment: This is what I got.
20190311_155324.jpg
20190311_155324.jpg [ 378.37 KiB | Viewed 313 times ]
File comment: This is what I was trying to cut
Untitled.jpg
Untitled.jpg [ 39.52 KiB | Viewed 313 times ]
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 Post subject: Re: Version 4.075 Issue
PostPosted: Tue Mar 12, 2019 7:35 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 582
That's very odd because 4.075 is being used by a LOT of SCAL owners now, including myself, and I've not had any issues, even on my Mac. What happens if you send a single circle to the cutter? Does it do the same thing? Also, one thing that can cause erratic cutting is when the USB cable has become corrupt. Maybe try a different one. Also, if you go to Help>Install Driver in SCAL, you can reinstall the driver for your Mac. I'll see if I can think of anything else based on random cutting issues that have come up over the years with other cutters and their software.

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Sandy McCauley
Owner of http://www.iloveknk.com/


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 Post subject: Re: Version 4.075 Issue
PostPosted: Tue Mar 12, 2019 7:39 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 582
Another question... does it eventually cut your shapes or is it all just straight lines?

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Sandy McCauley
Owner of http://www.iloveknk.com/


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