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Sure Cuts A Lot Forum
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PostPosted: Sat Nov 04, 2017 5:09 pm 

Joined: Wed Feb 01, 2017 7:43 am
Posts: 3
Need help with scal 4 pro keeps going non responsive mode and shutting down after I send to cut. Tried getting help through fb group and submitted issue to tech support. Was asked to send a design that was giving me an issue and had me do something with program to make a file to send almost two weeks later still no response or answers. Any advice would be appreciated so frustrating. Using Windows 7 and scal 4 pro


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PostPosted: Sun Nov 05, 2017 11:39 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 206
Without seeing your file or even knowing what brand/model of cutter you own, I can't offer much. But if it happened to me, the first thing I would do is select the shapes and go to Path>Simplify and try reducing the nodes.

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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