Craft Edge

Sure Cuts A Lot Forum
It is currently Wed Sep 20, 2017 3:08 am

All times are UTC - 8 hours




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: SCAL4 shutting down
PostPosted: Tue Jul 11, 2017 1:32 am 

Joined: Mon Feb 06, 2017 10:09 am
Posts: 1
Can someone tell me why my SCAL4 often shuts down with the message 'Sure Cuts a Lot has stopped working' please?
:x


Top
 Profile  
 
 Post subject: Re: SCAL4 shutting down
PostPosted: Tue Jul 11, 2017 3:40 pm 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4375
Location: CALIFORNIA
I suggest u fill out a support request with craftedge.com providing all info on your version of scal, your computer os etc. you will find the form on that site as they do not monitor this site very often.

Hope u get it cleared up soon.

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


Top
 Profile  
 
 Post subject: Re: SCAL4 shutting down
PostPosted: Tue Jul 11, 2017 8:24 pm 

Joined: Mon May 09, 2011 7:01 am
Posts: 157
What is also very helpful information to post is if you were doing something in particular when it crashed AND if you can repeat it. Note that the version prior to the one released last week had a defective Erase tool that crashed SCAL every time it was applied. The Erase function in the SCAL4 version before that one was fine. So, it's always a good idea to go download and install whatever you find at this link and re-test just to make sure.

http://www.craftedge.com/download/download.html

_________________
Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 8 hours


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group