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 Post subject: I have a Problem!!!
PostPosted: Wed Sep 28, 2016 3:37 pm 

Joined: Wed Sep 28, 2016 3:32 pm
Posts: 1
Good Afternoon, I Have a SB 24 inches and SCAL 4 pro but when I make a cut my silver bullet cut 2 lines on the design CAN YOU HELP ME? :roll:


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 Post subject: Re: I have a Problem!!!
PostPosted: Thu Sep 29, 2016 7:40 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4379
Location: CALIFORNIA
If the lines are like slashes across designs it indicates that your scal has not been activated. Is it a new version?, if so then you should have gotten an email from craftedge with a serial code. see http://craftedge.com/support/support.html

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Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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 Post subject: Re: I have a Problem!!!
PostPosted: Sat Oct 01, 2016 6:44 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 169
If the 2 lines are horizontal lines, then most likely you forgot to lower the pinch wheel levers so that the mat is gripped.

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Sandy McCauley
Manager of Customer Relations and Education for KNK USA
Owner of http://www.iloveknk.com/


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