Craft Edge

I'm so sorry this is happening and I'm very willing to help in any way that I can. I certainly don't mean to argue with your experience. I can only assist you with a process that might resolve the problem. If you don't want to try the steps below, then feel free to start a Support Ticket with KNK U...

I"m sorry you're having so many issues with getting the optic eye calibrated. For starters, what are your current sizing calibrations now? For sure, having one set at 0.838 would never be correct. The cutters are not that for off. Typical range would be from ~ 0.995 to ~ 1.005. Also, the reaso...

Posted some of this on Facebook group, but sharing here as well in case someone official has an official answer. :) Did my first attempt at PNC calibration. As noted in the documentation, I did the Resolution Calibration first. Did a 10" square and with the pen and voila... got a 10" squar...

SandyMcC wrote:You should have your SCAL reg code now. I just checked with KNK. You should also have the tracking number for your ZO, as well.

Yep... wrote them earlier and they said it would go out today... got it a little bit ago.

I don't that's possible unless you have a different computer you can use to test it on. Even if you own MTC for cutting to the Zing Orbit, buying SCAL4 makes more sense because it provides more options for connecting, allows you do print and cut applications, gets updated regularly for bugs, and ha...

Was looking at SCAL a year or so ago and never managed to get to the point of trying out the software. Installed and launched, but that was it. Now I'm on the verge of completing my KNK Zing Orbit purchase and trying to decide if I should add the software. Not sure why a trial would expire WHEN it w...

So have been a happy MTC (Make the Cut) user for the past two+ years with my Silhouette Cameo 2. Had not been to those forums in some time and yesterday went to look and see if they'd support the Cameo 3 yet and learned the software was (probably) no longer being updated. Stumbled across SCAL when l...