Craft Edge

Thanks so much to CraftEdge tech support to responding so quickly to my enquiry…even on a Friday night! Simple fix! I unknowingly had the USB cable attached to both the hand-held controller and my mac. Evidently, you can't do that! I hope this helps someone else!

I'm so disappointed! I just got my eclips and it won't work at all. I have watched the tutorials and performed everything suggested in the troubleshooting section. When I try to cut from eCal, I receive an error message that the eclips machine cannot be found. When I try to cut using the handheld de...