Craft Edge

will not let me cut, says checking firmware. losing ,money. HELP

windows 7 sorry

windows

did update and now wont let me cut. says checking firmware and hangs up. HELP

I need my serial number and can't get it because my email was compromised. I have to have the original email. any help. update wont let me open my surecuts alot 3.

got it finally

I had my computer crash. I had to reload my sure cuts alot. I need my serial number to use it. I cannot get any answers. I bought it from punkin patch . ANY HELP IN GETTING THEM TO SEND IT.

sorry just frustrated with this. re downloaded and need number but it is still cutting lines. I surely didn't mean to get this started. Apologies for everyone.

Thank you any way got it resolved but is still cutting lines. I just asked for a suggest on how I could resolve this issue and wondered if anyone else had this problem. Not trying to involve a lot of people. I should didn't expect such a negative response. I thought this was a forum to help newbies....

I had to redo my computer. I accidentally deleted my serial number so when I re down load my program it is coming up trial has ended and ctting lines through my designs. I contact craft edge and they are trying to charge me 35.00 for another. I contacted punkin patch and so far no answer. Anyone wit...