Craft Edge

Alexandra, first what version of eCAL do you have? You need 1.003 anyway. Have you removed the blade carrier from the machine and checked for bits and pieces of paper, even taking out the blade and blowing out anything you see. See this post and see if anything sound familiar, maybe it will get you...

Morning Papasue,

I've done the actualization but the problem still resist.
It happens with the ecal and the cartridges...
It only cuts a bit of the final project...

I'm desperate...

I need urgent help...i have a problem and hope anyone can help me...my blade holder of my eclips machine, don't go down and cut after i tell it so. I was in a middle of a project and the machine through away the mat and haven't cut anything else... What is wrong, since i've been working and it was e...