Craft Edge

Lol! Too late, I called first thing this morning and I did read the entire paper that came with the cable :). They must have sent out different sheets with the new cable because my sheet says no where on it to replace the old cable with the new cable. It just says not to use the remote USB and the c...

Yes, planning to call tomorrow and will post an update if I find out the reason for the cables.

Yesterday I received a new usb cable for my eclips from Ellison. I was planning to call tomorrow to return it to them because I thought they sent one to me by accident, but my friend who lives in another State also received a new usb cable in the mail from Ellison yesterday. The new cable has double...

Problem resolved! The orientation somehow got set on landscape and needs to be set on portrait. It's cutting correctly now

I haven't used my eclips for a couple of weeks, but it was working perfectly until this morning. I was trying to cut an svg file and had the image placed on my screen between the 1" grid and the 5" grid. The machine went all the way over to the 12" grid and not only started to cut the...